TRAINING ANNOUNCEMENT…PLEASE FORWARD THIS NOTICE TO THE ADMINISTRATIVE OFFICER IN YOUR DEPARTMENT WHO OVERSEES SUPPORT STAFF PERSONNEL..

BENCHMARK PROFESSIONAL SEMINARS, INC.
Wilmington, Delaware
302-654-9091 (Voice) * 302-225-4165 (Fax) * info@le-seminars.com (Email)

A SEMINAR FOR GOVERNMENTAL UNIT SECRETARIES AND ADMINISTRATIVE ASSISTANTS. PROGRAM WILL BE CONDUCTED MAY 19, 2008 AT THE COBB COUNTY POLICE ACADEMY IN MARIETTA, GEORGIA...

ENHANCING SECRETARY / ADMINISTRATIVE ASSISTANT, AND SUPPORT STAFF JOB SKILL IN THE WORKPLACE
May 19, 2008
This one-day seminar is designed for secretaries, administrative assistants, and staff personnel who work within such governmental units as finance, public safety, code enforcement, procurement, building and zoning, and other job related positions. Such individuals often serve as the first "buffer" between top administration and internal and external forces. Further, they represent the values of the specific unit to the citizenry it serves. The program will consider the many and varied roles and responsibilities of the secretary and/or administrative assistant along with the important position they serve to help the organization achieve its goals and objectives. During the program, participants will learn: (1) their role within the organization and exactly where they fit into the overall picture; (2) importance of knowing from the beginning what the chief/director expects; (3) recognizing the significance of knowing the community and the power structure within it; (4) how to deal with angry citizens and easing tempers and tensions; (5) some of the internal forces that create pressure and tension within the organization; (6)when to speak for the chief / director when the situation warrants; (7) ways to improve your verbal communication skills...certain words that can either arouse or calm; (8) how to deal with ethical dilemmas; (9) some liability issues; (10) ways of handling matters of confidentiality; and (11) some basics of conflict resolution. INSTRUCTOR: Russ Pomrenke, Criminal Justice Program Director, Gwinnett Technical College. He is a former Director of Training at the Gainesville (GA) Police Department and is a Georgia POST Certified Instructor.

DATE/LOCATION/TIME
Program will be conducted May 19, 2008 and hosted by the Cobb County Police Academy, 2109 Valor Drive, Marietta, Georgia. Class will be in session 8:30 a.m. to 4:00 p.m. Class will be in session 8:30 a.m. to 4:00 p.m.

FEE
$195 per person.

REGISTRATION / CANCELLATION POLICY
Complete the registration form below and return it with your check or purchase order no later than May 13, 2008. You may also fax your registration with the appropriate purchase order or purchase order number to (302) 225-4165. If you register with a payment or purchase order and later find that you cannot attend the program, you must notify Benchmark Professional Seminars, Inc. at (302) 654-9091 by the same May 13, 2008 date or a refund cannot be processed. Failure to do so will obligate your agency to pay the registration fee. Substitution may be made at any time, including the opening session of the program you plan to attend. Mastercard and Visa accepted. To register by either of these two cards, call Jacob Haber at (302) 654-9091.

OVERNIGHT ACCOMMODATIONS
You might want to contact the Holiday Inn Express-Kennesaw, 2484 George Busbee Parkway in Kennesaw, Georgia. Telephone: (770) 427-5210. When you call, advise the clerk that you will be attending a seminar at the Cobb County Police Academy and are entitled to the special rate of $95 single or double. Please note that the rate is subject to change without notice.

ADDITIONAL INFORMATION / ON-SITE SEMINARS
For more information about this program, contact Jacob Haber at (302) 654-9091. If you are interested in having it or any other seminars conducted at your site for your departmental personnel and/or representatives of other agencies in the area, call Mr. Haber at the aforementioned telephone number and request a free information packet. Agencies that host a Benchmark Professional Seminars, Inc. seminar may enroll five of their officers in that program at no cost.

FREE EMAIL NOTIFICATION OF SEMINARS OFFERED IN THE GEORGIA AND NEIGHBORING STATES
We invite you to subscribe to our email list to receive on almost a daily basis notification of all seminars we offer in Georgia and other southeastern states. Send a note to info@le-seminars.com and request to be placed on our seminar notification list. Since we have different lists for different parts of the country, it is very important that you clearly note the following information when making your request:

Your Name:
Your Email Address
Name of the Department Where Employed
Name of State Where Your Department Located

This service is free and we welcome the opportunity to provide you with the information. Again...send your request to info@le-seminars.com

---------------------------------------REGISTRATION FORM ------------------------------------------
Return to:
Benchmark Professional Seminars, Inc.
P.O. Box 7086
Wilmington, Delaware 19803-7086

I (we) desire to enroll in the seminar, "Enhancing Secretary/Administrative Assistant Job Skill" to be conducted on May 19, 2008 and hosted by the Cobb County Police Academy in Marietta, Georgia.

Enclosed is a personal check, agency check, or agency purchase order in the amount of $195 per person. Make checks and purchase orders payable to Benchmark Professional Seminars, Inc. Mastercard and Visa accepted. To register by either of these two cards, call Jacob Haber at (302) 654-9091.

Name __________________________________________________________________
Name _______________________________________________________________________
Name ______________________________________________________________________
Agency ______________________________________________________________________
Agency Address ______________________________________________________________
City ____________________________State _______________ Zip Code _________________
Daytime Telephone No. _________________________________________________________
Fax No. ______________________________________________________________________

Duplicate this form as necessary. Complete and return no later than May 13, 2008. Or, fax the completed registration form with your purchase order or purchase order number to (302) 225-4165.