TRAINING ANNOUNCEMENT…PLEASE FORWARD THIS NOTICE TO THE ADMINISTRATIVE OFFICER
IN YOUR DEPARTMENT WHO OVERSEES SUPPORT STAFF PERSONNEL..
BENCHMARK PROFESSIONAL
SEMINARS, INC.
Wilmington, Delaware
(302) 654-9091 (Voice) * (302) 225-4165
(Fax) * info@le-seminars.com (Email)
A SEMINAR FOR GOVERNMENTAL UNIT SECRETARIES
AND ADMINISTRATIVE ASSISTANTS. PROGRAM WILL BE CONDUCTED OCTOBER 22, 2007 AT THE
COBB COUNTY POLICE ACADEMY IN MARIETTA, GEORGIA...
ENHANCING SECRETARY / ADMINISTRATIVE
ASSISTANT, AND SUPPORT STAFF JOB SKILL IN THE WORKPLACE
October 22, 2007
This
one-day seminar is designed for secretaries, administrative assistants, and staff
personnel who work within such governmental units as finance, public safety, code
enforcement, procurement, building and zoning, and other job related positions. Such
individuals often serve as the first "buffer" between top administration
and internal and external forces. Further, they represent the values of the specific
unit to the citizenry it serves. The program will consider the many and varied roles
and responsibilities of the secretary and/or administrative assistant along with
the important position they serve to help the organization achieve its goals and
objectives. During the program, participants will learn: (1) their role within the
organization and exactly where they fit into the overall picture; (2) importance
of knowing from the beginning what the chief/director expects; (3) recognizing the
significance of knowing the community and the power structure within it; (4) how
to deal with angry citizens and easing tempers and tensions; (5) some of the internal
forces that create pressure and tension within the organization; (6)when to speak
for the chief / director when the situation warrants; (7) ways to improve your verbal
communication skills...certain words that can either arouse or calm; (8) how to deal
with ethical dilemmas; (9) some liability issues; (10) ways of handling matters of
confidentiality; and (11) some basics of conflict resolution. INSTRUCTOR:
Russ Pomrenke, Criminal Justice Program Director, Gwinnett Technical College. He
is a former Director of Training at the Gainesville (GA) Police Department and is
a Georgia POST Certified Instructor.
DATE/LOCATION/TIME
Program
will be conducted October 22, 2007 and hosted by the Cobb County Police Academy,
2109 Valor Drive, Marietta, Georgia. Class will be in session 8:30 a.m. to 4:00 p.m.
FEE
$195 per person.
REGISTRATION / CANCELLATION POLICY
Complete
the registration form below and return it with your check or purchase order no later
than October 15, 2007. You may also fax your registration with the appropriate purchase
order or purchase order number to (302) 225-4165. If you register with a payment
or purchase order and later find that you cannot attend the program, you must notify
Benchmark Professional Seminars, Inc. at (302) 654-9091 by the same October 15, 2007
date or a refund cannot be processed. Failure to do so will obligate your agency
to pay the registration fee. Substitution may be made at any time, including the
opening session of the program you plan to attend. Mastercard and Visa accepted.
To register by either of these two cards, call Jacob Haber at (302) 654-9091.
OVERNIGHT
ACCOMMODATIONS
You might want to contact the Holiday Inn Express-Kennesaw,
2484 George Busbee Parkway in Kennesaw, Georgia. Telephone: (770) 427-5210. When
you call, advise the clerk that you will be attending a seminar at the Cobb County
Police Academy and are entitled to the special rate of $95 single or double. Please
note that the rate is subject to change without notice.
ADDITIONAL INFORMATION
/ ON-SITE SEMINARS
For more information about this program, contact Jacob
Haber at (302) 654-9091. If you are interested in having it or any other seminars
conducted at your site for your departmental personnel and/or representatives of
other agencies in the area, call Mr. Haber at the aforementioned telephone number
and request a free information packet. Agencies that host a Benchmark Professional
Seminars, Inc. seminar may enroll five of their officers in that program at no cost.
FREE
EMAIL NOTIFICATION OF SEMINARS OFFERED IN THE GEORGIA AND NEIGHBORING STATES
We invite you to subscribe to our email list to receive on almost a daily basis
notification of all seminars we offer in Georgia and other southeastern states. Send
a note to info@le-seminars.com and request to be placed on our seminar notification
list. Since we have different lists for different parts of the country, it is very
important that you clearly note the following information when making your request:
Your Name:
Your Email Address
Name of the Department Where Employed
Name
of State Where Your Department Located
This service is free and we welcome
the opportunity to provide you with the information. Again...send your request to
info@le-seminars.com
---------------------------------------REGISTRATION
FORM ------------------------------------------
Return to:
Benchmark
Professional Seminars, Inc.
P.O. Box 7086
Wilmington, Delaware 19803-7086
I
(we) desire to enroll in the seminar, "Enhancing Secretary/Administrative Assistant
Job Skill" to be conducted on October 22, 2007 and hosted by the Cobb County
Police Academy in Marietta, Georgia..
Enclosed is a personal check, agency
check, or agency purchase order in the amount of $195. per person. Make checks and
purchase orders payable to Benchmark Professional Seminars, Inc. Mastercard and
Visa accepted. To register by either of these two cards, call Jacob Haber at (302)
654-9091.
Name __________________________________________________________________
Name
_______________________________________________________________________
Name ______________________________________________________________________
Agency
______________________________________________________________________
Agency
Address ______________________________________________________________
City ____________________________State
_______________ Zip Code _________________
Daytime Telephone No. _________________________________________________________
Fax
No. ______________________________________________________________________
Duplicate
this form as necessary. Complete and return no later than October 15, 2007. Or, fax
the completed registration form with your purchase order or purchase order number
to (302) 225-4165.