TRAINING NOTICE…PLEASE FORWARD THIS NOTICE TO THE ADMINISTRATIVE OFFICER IN YOUR DEPARTMENT WHO OVERSEES SUPPORT STAFF PERSONNEL..
TRAINING NOTICE…PLEASE FORWARD THIS NOTICE TO THE ADMINISTRATIVE OFFICER IN YOUR DEPARTMENT WHO OVERSEES SUPPORT STAFF PERSONNEL..

BENCHMARK PROFESSIONAL SEMINARS, INC.
Wilmington, Delaware
(302) 654-9091 (Voice) * (302) 225-4165 (Fax) * info@le-seminars.com (Email)

A SEMINAR FOR GOVERNMENTAL UNIT SECRETARIES AND ADMINISTRATIVE ASSISTANTS. PROGRAM WILL BE CONDUCTED NOVEMBER 9, 2007 IN WASHINGTON, D.C. AND HOSTED BY THE U. S. PARK POLICE...

ENHANCING SECRETARY / ADMINISTRATIVE ASSISTANT, AND SUPPORT STAFF JOB SKILL IN THE WORKPLACE
November 9, 2007
This one-day seminar is designed for secretaries, administrative assistants, and staff personnel who work within such governmental units as finance, public safety, code enforcement, procurement, building and zoning, and other job related positions. Such individuals often serve as the first "buffer" between top administration and internal and external forces. Further, they represent the values of the specific unit to the citizenry it serves. The program will consider the many and varied roles and responsibilities of the secretary and/or administrative assistant along with the important position they serve to help the organization achieve its goals and objectives. During the program, participants will learn: (1) their role within the organization and exactly where they fit into the overall picture; (2) importance of knowing from the beginning what the chief/director expects; (3) recognizing the significance of knowing the community and the power structure within it; (4) how to deal with angry citizens and easing tempers and tensions; (5) some of the internal forces that create pressure and tension within the organization; (6)when to speak for the chief / director when the situation warrants; (7) ways to improve your verbal communication skills...certain words that can either arouse or calm; (8) how to deal with ethical dilemmas; (9) some liability issues; (10) ways of handling matters of confidentiality; and (11) some basics of conflict resolution. INSTRUCTOR: Chief Phillip Ludos, Cocoa Police Department, Cocoa, Florida.

DATE / LOCATION / TIME
Seminar will be conducted November 9, 2007 in Classroom A, U.S. Park Police Department's Anacostia Operations Facility, 1901 Anacostia Drive, Washington, D.C. Class will be in session 8:30 a.m. to 4:00 p.m..

FEE:
$195 per person.

REGISTRATION / CANCELLATION POLICY
Complete the attached registration form and return it with your check or purchase order no later than November 2, 2007. You may also fax your registration with the appropriate purchase order or purchase order number to (302) 225-4165. If you register with a payment or purchase order and later find that you cannot attend the program, you must notify Benchmark Professional Seminars, Inc. at (302) 654-9091 by the same November 2, 2007 date or a refund cannot be processed. Failure to do so will obligate your agency to pay the registration fee. Substitution may be made at any time, including the opening session of the program. Mastercard and Visa accepted for registration. Call Jacob Haber directly at (302) 654-9091 to register by credit card.

OVERNIGHT ACCOMMODATIONS
The United States Park Police Anacostia Operations Facility has provided a suggested listing of overnight lodging in Washington, DC. This list is available by linking to www.le-seminars.com/motels.htm Or…you might want to contact your travel agent to obtain such lodging outside of Washington which might be more in line with your budgetary limitations.

ADDITIONAL INFORMATION / ON-SITE SEMINARS
For more information about this program, contact Jacob Haber at (302) 654-9091. If you are interested in having it or any other law enforcement seminars conducted at your site for your departmental personnel and/or representatives of other agencies in the area, call Mr. Haber at the aforementioned telephone number and request a free Information packet. Agencies that host a Benchmark Professional Seminars, Inc. Seminar may enroll five of their personnel in that program at no cost.

FREE EMAIL NOTIFICATION OF SEMINARS OFFERED IN MARYLAND, VIRGINIA, AND ADJOURNING STATES
We invite you to subscribe to our email list to receive on almost a daily basis notification of all seminars we offer in the District of Columbia and neighboring States. Send a note to info@le-seminars.com and request to be placed on our seminar notification list. Include your (1) name; (2) email address; (3) department; and (4) State.

If you received this email notice in error or prefer no longer to be emailed announcements of forthcoming seminars, call toll-free, 1-866-202-4350 and your email address will be immediately deleted.

------------------------------REGISTRATION FORM ------------------------------------------------------
Return to:
Benchmark Professional Seminars, Inc.
P.O. Box 7086
Wilmington, Delaware 19803-7086

I (we) desire to enroll in the "Enhancing Secretary/Administrative Assistant Job Skill" to be conducted November 9, 2007 at the U.S. Park Police Department's Anacostia Operations Facility in Washington, D.C.

Enclosed is a personal check, agency check, or agency purchase order in the amount of $195 per person. Make checks and purchase orders payable to Benchmark Professional Seminars, Inc.

Mastercard and Visa accepted for registration. Call Jacob Haber directly at (302) 654-9091 to register by credit card.

Name _____________________________________________________
Name _____________________________________________________
Name _____________________________________________________
Agency ____________________________________________________
Agency Address _____________________________________________
City ___________________ State _______ Zip Code _______________
Daytime Telephone No. ______________________________________
Fax No.____________________________________________________

Duplicate this form as necessary. Complete and return no later than November 2, 2007. Or, fax the completed registration form with your purchase order or purchase order number to (302) 225-4165.