TRAINING NOTICE...PLEASE FORWARD THIS ANNOUNCEMENT TO THE ADMINISTRATIVE OFFICER IN YOUR DEPARTMENT WHO OVERSEES SUPPORT STAFF PERSONNEL..

BENCHMARK PROFESSIONAL SEMINARS, INC.
Wilmington, Delaware
(302) 654-9091 (Voice) * (302) 225-4165 (Fax) * info@le-seminars.com (Email)

BENCHMARK PROFESSIONAL SEMINARS, INC.
Wilmington, Delaware
302-654-9091 (Voice) * 302-654-1008 (Fax) * info@le-seminars.com (Email)

A SEMINAR FOR GOVERNMENTAL UNIT SECRETARIES AND ADMINISTRATIVE ASSISTANTS. PROGRAM WILL BE CONDUCTED OCTOBER 15, 2007 AT THE LEE COUNTY SHERIFF'S DEPARTMENT IN FORT MYERS, FLORIDA....

ENHANCING SECRETARY / ADMINISTRATIVE ASSISTANT, AND SUPPORT STAFF JOB SKILL IN THE WORKPLACE
October 15, 2007
This one-day seminar is designed for secretaries, administrative assistants, and staff personnel who work within such governmental units as finance, public safety, code enforcement, procurement, building and zoning, and other job related positions. Such individuals often serve as the first "buffer" between top administration and internal and external forces. Further, they represent the values of the specific unit to the citizenry it serves. The program will consider the many and varied roles and responsibilities of the secretary and/or administrative assistant along with the important position they serve to help the organization achieve its goals and objectives. During the program, participants will learn: (1) their role within the organization and exactly where they fit into the overall picture; (2) importance of knowing from the beginning what the chief/director expects; (3) recognizing the significance of knowing the community and the power structure within it; (4) how to deal with angry citizens and easing tempers and tensions; (5) some of the internal forces that create pressure and tension within the organization; (6)when to speak for the chief / director when the situation warrants; (7) ways to improve your verbal communication skills...certain words that can either arouse or calm; (8) how to deal with ethical dilemmas; (9) some liability issues; (10) ways of handling matters of confidentiality; and (11) some basics of conflict resolution. INSTRUCTOR: Major Mary Mariani, Instruction Coordinator, Institute of Public Safety, Polk Community College, Winter Haven, Florida.

DATE/LOCATION/TIME
Seminar will be conducted October 15, 2007 at the Lee County Sheriff Department's Gun Range, 6570 Felix Romano Avenue (formerly called East Avenue) in Fort Myers, Florida. Class will be in session 8:30 a.m. to 4:00 p.m.

FEE
$195 per person.

REGISTRATION
Complete the attached registration form and return it with your check or purchase order no later than October 7, 2007. Or, fax the registration form along with your purchase order or purchase order number to (302) 225-4165 . If you find you are unable to attend, you must notify Benchmark Professional Seminars, Inc. in writing by the same October 7, 2007 date, otherwise a refund is not possible. Substitutions may be made at anytime, including the opening day of the program. Mastercard and VISA accepted for payment. Call Jacob Haber at (302) 654-9091 to register by telephone using credit card.

OVERNIGHT ACCOMMODATIONS
Should you require overnight accommodations, you might want to contact the Comfort Inn, 4171 Boats Way Road in Fort Myers. This is a short distance to where the seminar will be conducted. Telephone: (239) 694-9200. When you call, request the Government Rate which is approximately $90 per evening, single or double plus tax.


ADDITIONAL INFORMATION / ON-SITE SEMINARS
For more information about this program, contact Jacob Haber at (302) 654-9091. If you are interested in having an on-site program conducted at your site, call Mr. Haber at the aforementioned telephone number and request a free information packet.

FREE EMAIL NOTIFICATION OF SEMINARS OFFERED IN FLORIDA AND SURROUNDING STATES
We invite you to subscribe to our email list to receive on almost a daily basis notification of all seminars we offer in Florida and neighboring States. Send a note to info@le-seminars.com and request to be placed on our seminar notification list. Include your (1) name; (2) email address; (3) department; and (4) State.

If you received this notice in error or prefer no longer to be emailed announcements of forthcoming law enforcement seminars, call toll-free, 1-866-202-4350 and your email address will be immediately deleted from our file.

------------------------------------REGISTRATION FORM-------------------------------------
Return to:
Benchmark Professional Seminars, Inc.
P.O. Box 7086
Wilmington, Delaware 19803-7086

I (we) desire to enroll in the seminar, "Enhancing Department Secretary/Administrative Assistant Job Skill" to be conducted October 15, 2007 at the Lee County Sheriff Department in Fort Myers, Florida.

Enclosed is a personal check, agency check, or agency purchase order in the amount of $195 per person. Make checks and purchase orders payable to Benchmark Professional Seminars, Inc. Your may register by Mastercard or Visa by calling Jacob Haber at (302) 654-9091.

Name___________________________________________________
Name___________________________________________________
Name___________________________________________________
Agency_________________________________________________
Agency Address_________________________________________
City, State, Zip___________________________________________
Daytime Telephone No.____________________________________
Fax No. ________________________________________________

Duplicate this form as necessary and return it to the address above or fax to (302) 225-4165. Submit form no later than October 7, 2007.